Care.com, a popular online marketplace for babysitters, caregivers, and other domestic work, has settled charges that it misled consumers about the quality of its job postings and failed to clearly disclose its auto-renewal subscription practices.
Consumers were allegedly deceived by the company’s claims that it was making substantive checks on caregiving service providers in its network. Rather, many providers had not been vetted at all, or had only undergone limited background checks. This reportedly included providers with criminal records.
Additionally,